At TGChubpoc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment gateways)
b. Automatically Collected Information
When you browse our website, we may automatically collect data such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Cookies and tracking technologies
c. Order Information
We collect order details such as:
- Products purchased
- Order value
- Tracking and delivery information
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To provide customer support
- To send order updates and tracking information
- To improve website performance and user experience
- To personalize offers and promotions (if opted in)
- To prevent fraud and ensure security
- To comply with legal requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your cart
- Improve website performance
- Analyze traffic
- Personalize content
You can disable cookies in your browser settings, but some features may not function properly.
4. How We Share Your Information
We do not sell or rent your personal data.
We may share your information only with:
a. Service Providers
Trusted third parties that help us operate our store, such as:
- Payment processors
- Shipping couriers
- Analytics tools
- Email service providers
- Fraud prevention services
b. Legal Requirements
We may disclose information if required to comply with laws or respond to legal requests.
5. Payment Security
We do not store your full payment information.
All payments are processed through secure, PCI-compliant payment gateways.
6. Data Retention
We retain your information only as long as necessary to:
- Complete your order
- Meet legal obligations
- Resolve disputes
7. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Correct or update your information
- Request deletion of your data
- Opt out of marketing emails
- Disable cookie tracking
You may contact us to exercise any of these rights.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our website is not intended for children under 13 years old.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: contact@tcghubpoc.shop
📞 Phone: +1 704-618-7836
🏠 Address: 8124 Cornhill Ave, Charlotte, NC 28277, USA
📩 Contact Form: https://tcghubpoc.shop/contact-us/